Adding PDF acknowledgment documents to the Self-Service Kiosk

2025-02-18Last updated

For sites with special requirements, Account administrators and Site ownerscan upload documents like non-disclosure agreements, waivers, and more for visitors to sign when checking in using the Self-Service Kiosk.

Before you begin

Enable visitor management for sites.

What you should know

  • You must be an Account administrator or Site ownerto add documents for visitors to acknowledge to the Self-Service Kiosk.
  • You can display up to five documents on the kiosk during check-in.

Procedure

  1. In the Genetec ClearID™ web portal, click Organization > Site > Visitor management > Documents .
  2. Click Add kiosk document.
    The Kiosk PDF acknowledgment documents section of the ClearID web portal.
    Important: These documents must be in PDF format.
    1. In the Display name field, enter a name for the document.
    2. Drag and drop a file into the field, or click Browse to search for a file.
  3. Configure your sharing preferences for the document as needed:
    1. Select the Show document on the kiosk checkbox to show the document on the Kiosk during visitor check-in.
      Tip: When the checkbox is not selected, the document remains available in draft mode.
    2. Select the Show document in visit event confirmation e-mail checkbox to attach a copy of the document to visitor confirmation emails so that visitors can review the documents before they arrive.
    3. Add a list of recipients who should receive a copy of the document once visitors acknowledge it.
      Note: You can click to copy the complete list of recipients, for example, to add the same recipients to other acknowledgment documents.
  4. Click Add kiosk document to save your document.
    The Kiosk PDF acknowledgment documents Document upload interface.
  5. Use the icons to manage each uploaded document:
    1. Click to modify an existing document.
    2. Click to download a local copy of the document.
    3. Click to remove a document.
Visitors have to confirm they have read any uploaded documents and sign them during check-in at the Self-Service Kiosk.
Checking in at the Self-Service Kiosk with document acknowledgment.