Configuring visitor compliance document settings

2026-05-22Last updated

To require guests to sign non-disclosure agreements or legal waivers during check-in, Account administrators or Site owners can configure visitor compliance document settings in Genetec ClearID™.

Before you begin

Configure a visit profile for your site.

Procedure

  1. In the Genetec ClearID™ web portal, click Organization > Site > Visitor management .
  2. Select a visit profile from the list.
  3. Under General profile settings, expand Visitor compliance documents.
  4. Click Add document.
    You can display up to five documents on the kiosk during check-in. Documents must be in PDF format.
    1. Enter a name for the document.
    2. Upload or drag and drop a file.
  5. Configure your document sharing preferences:
    Show document on the kiosk
    Displays the document during check-in.

    When cleared, the document remains in draft mode.

    Send this document to visitors for previewing before check-in
    Sends visitors a preview-only copy of the document before the visit.
    Send a signed copy of this document to the host
    Attaches the document to the host's confirmation email.
  6. (Optional) Add a list of recipients who should receive a copy of the document once visitors acknowledge it.
    You can click to copy the complete list of recipients, for example, to add the same recipients to other compliance documents.
  7. Click Add document.
  8. Click Save.
  9. (Optional) Select Send all documents to visitors for pre-signing before check-in.
    ​When selected, compliance documents that have been pre-signed are skipped on the Self-Service Kiosk during check-in.
  10. Manage uploaded documents:
    1. Click to modify an existing document.
    2. Click to download a local copy of the document.
    3. Click to remove a document.
Visitors have to confirm they have read any uploaded documents and sign them during check-in at the Self-Service Kiosk.
Checking in at the Self-Service Kiosk with compliance documents.