Configuring the Self-Service Kiosk label printer for Bluetooth mode (Brother TD-4550DNWB)

2024-02-16Last updated

Before visitors can use the Genetec ClearID™ Self-Service Kiosk to check in, you must configure the label printer so that labels can be printed during the check-in process.

Before you begin

Familiarize yourself with the following:
Brother TD-4550DNWB label printer.

What you should know

When using the Brother TD-4550DNWB label printer in Bluetooth printing mode, the following applies:
  • One label printer can be paired with only one kiosk.
  • The label printer must be within 30ft of the kiosk.

Procedure

  1. Plug printer AC adapter into a power outlet and connect the power lead to the label printer.
    Rear of the Brother TD-4550DNWB label printer with the AC adapter port highlighted.
  2. Press the Power button to turn the label printer on.
    Brother TD-4550DNWB label printer LCD display controls with the power button highlighted.
  3. Press the Menu button.
    Brother TD-4550DNWB label printer LCD display controls with the menu button highlighted.
  4. Use the arrow buttons to navigate the label printer menu.
    Brother TD-4550DNWB label printer LCD display controls with the up and down menu navigation buttons highlighted.
    1. Select BLUETOOTH > BLUETOOTH (On/Off) > On in the settings menu and press OK.
      Brother TD-4550DNWB label printer LCD display with Bluetooth (ON/OFF) menu selected. Brother TD-4550DNWB label printer LCD display showing Bluetooth (ON/OFF) menu with Bluetooth enabled.
    2. Select BLUETOOTH > Automatic Reconnection (On/Off) > On in the settings menu and press OK.
      Brother TD-4550DNWB label printer LCD display showing Bluetooth Automatic Reconnection menu with Automatic Reconnection enabled.
  5. Pair your Bluetooth label printer with your ClearID Self-Service Kiosk iPad.
    1. In the Self-Service Kiosk mobile app, tap Settings ().
    2. In the Printing section, tap the slider control to select Bluetooth.
      Settings page in the ClearID Self-Service Kiosk mobile app with the Bluetooth option selected.
  6. On your iPad, navigate to the Apple Settings icon, tap Settings > Bluetooth .
    1. (Optional) If Bluetooth is disabled, tap the slider to enable Bluetooth.
      Apple iPad settings page with the Bluetooth settings selected.
    2. Click the correct printer to pair the ClearID Self-Service Kiosk iPad with your printer.
  7. In the Self-Service Kiosk mobile app, tap Settings ().
    Settings page in the ClearID Self-Service Kiosk mobile app with the Bluetooth option selected and showing a printer paired with the device.
    1. In the Printing section, check that your Brother TD-4550DNWB printer is displayed.
      Tip: If the printer is not displayed or bluetooth is not selected, tap WiFi then tap Bluetooth to trigger discovery again.

After you finish

(Optional) Print a test badge.