Important: Make sure that the custom card format (QR code) is imported and
available in the Security Center that your site is
connected to.
What you should know
Only site owners or account administrators can enable the QR code credentials for visitors.
When a QR code is automatically created for a visitor, the visitor is created in an
inactive state, and the visitor credential contains an automatically generated QR code.
The QR code in the credential matches exactly the QR code in the visitor confirmation
email.
The visitor credential is active at this point, but the QR code is not usable, because
the visitor is not checked in yet. When the visitor check-in occurs, the QR code is valid
until the visitor checks-out, or the end of the day for the scheduled visit.
For example, QR code credentials for visitors could
be used to automatically grant access to a turnstile after check-in.
Procedure
Click Organization
> Sites.
Search for and select a site.
Click Visitor management to configure the visitor management
options for a site.
In the Advanced section, select Automatically create QR
code credentials for visitors.
Click Save.
The next time a visitor is invited to the site, ClearID automatically creates a QR code credential for the
visitor. The QR code is included in the visitor confirmation email.
After you finish
Perform a visitor invite and check-in test, to validate that QR code credentials are
automatically created for visitors.
Tip: You can perform a visitor search in the
Visitor management task in Security Desk, then edit the credential to check the
visitors' Credential information, Credential
type, and Status.