Self-Service Kiosk self registration

2026-01-28Last updated

The Genetec ClearID™ Self-Service Kiosk self-registration process is designed to manage unplanned visits or visitors who have not been invited or pre-registered.

The self-registration workflow is triggered (if enabled for your account) when a visitor arrives on site with no invite and they are not found in the system during the self-service check-in process.
Note:
Any pre-filled entries cannot be modified.
Self-registration page in the Genetec ClearID™ Self-Service Kiosk.
The self-registration process is linked to a site. Visitors are automatically granted default access to predefined entry-level areas (for example, front door, reception, or check-in area) to ensure a smooth check-in experience.
Important:
If the visitor is on a block list and the watchlist function is enabled, access is denied and the watchlist manager is notified. In such cases, the visitor is advised to speak with security or reception staff.