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Connecting to other systems
Learn how to connect ClearID to other systems.
Synchronizing identities using One Identity
Use the Genetec ClearID™ One Identity Synchronization Tool to synchronize external system attributes into Genetec ClearID™ identity attributes. These identity attributes in ClearID can then be used to assign people to roles and automate role-based access control.
Configuring the One Identity Synchronization Tool
Before you can synchronize an external system with Genetec ClearID™, you must first configure the Genetec ClearID™ One Identity Synchronization Tool.

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Connecting to other systems
Learn how to connect ClearID to other systems.
- Authenticating your connection
  Before your applications can communicate with Genetec ClearID™, to synchronize data or issue API commands, they must be authenticated.
- Setting up data synchronization
  Setting up data synchronization in Genetec ClearID™ involves learning some concepts, configuring the synchronization solution for your identity data, and the webhook integration options that are relevant for your organization.
- Synchronizing identities using Microsoft Entra ID
  To synchronize external system attributes into Genetec ClearID™ identity attributes, you can use the web portal's integrated Microsoft Entra ID synchronization.
- Synchronizing identities using Cloud CSV
  To synchronize attributes from CSV files into Genetec ClearID™ identity attributes, you can use the web portal's Cloud CSV synchronization.
- Synchronizing identities using an API
  Use the Genetec ClearID™ API to code your own solutions to automate various functions in ClearID. The primary use for the REST API is synchronizing identities, however many other scenarios are also possible.
- Synchronizing identities using the SCIM integration
  To synchronize external system attributes from a supported identity provider into Genetec ClearID™ identity attributes, you can use the System for Cross-domain Identity Management (SCIM) integration. These identity attributes can then be used in ClearID to assign people to roles and automate role-based access control.
- Synchronizing identities using One Identity
  Use the Genetec ClearID™ One Identity Synchronization Tool to synchronize external system attributes into Genetec ClearID™ identity attributes. These identity attributes in ClearID can then be used to assign people to roles and automate role-based access control.
  - About the One Identity Synchronization Tool
    The Genetec ClearID™ One Identity Synchronization Tool is a Windows service that you can use to import identities information from an external system into Genetec ClearID™.
  - About One Identity Synchronization Tool attribute fields
    When you synchronize an external system with Genetec ClearID™ using the Genetec ClearID™ One Identity Synchronization Tool, your external system attributes are synchronized (imported) into ClearID identity attributes using the field mappings in the One Identity Synchronization Tool.
  - About the Azure web app
    The Azure web app is a web application that is used to connect Genetec ClearID™ One Identity Synchronization Tool to the Azure AD data so that the Active Directory user information can be accessed and synchronized.
  - Installing the One Identity Synchronization Tool
    Before you can import identities information from an external system into Genetec ClearID™, you must first install the Genetec ClearID™ One Identity Synchronization Tool.
  - Configuring the One Identity Synchronization Tool
    Before you can synchronize an external system with Genetec ClearID™, you must first configure the Genetec ClearID™ One Identity Synchronization Tool.
    - Configuring connection settings
      Before you can synchronize an external system with Genetec ClearID™, you must first configure the connection settings in the Genetec ClearID™ One Identity Synchronization Tool.
    - Configuring the data source for Azure AD synchronization
      Before you can synchronize an external system with Genetec ClearID™, you must first configure the Genetec ClearID™ One Identity Synchronization Tool data sources for Azure Active Directory synchronization.
    - Configuring the data source for Database synchronization
      Before you can synchronize an external system with Genetec ClearID™, you must first configure the Genetec ClearID™ One Identity Synchronization Tool data sources for database synchronization.
    - Configuring the data source for File synchronization
      Before you can synchronize an external system with Genetec ClearID™, you must first configure the Genetec ClearID™ One Identity Synchronization Tool data sources for file (CSV) Synchronization.
    - Configuring synchronization settings
      Before you can synchronize an external system with Genetec ClearID™, you must first configure the Genetec ClearID™ One Identity Synchronization Tool synchronization settings.
  - Reviewing synchronization status
    To check that your identity attributes were synchronized into Genetec ClearID™ correctly, you can review the synchronization status in the Genetec ClearID™ One Identity Synchronization Tool or the ClearID web portal.
  - About One Identity Synchronization Tool logs
    The Genetec ClearID™ One Identity Synchronization Tool includes logs that help you troubleshoot issues and monitor system activity. You can use these logs to check the status of the Configuration Tool, review the Windows service's performance, and investigate synchronization activities.
  - Viewing One Identity Synchronization Tool logs
    You can use the Genetec ClearID™ One Identity Synchronization Tool logs to check the status of the configuration tool, monitor the windows service Windows service, or review synchronization activities.
  - Updating existing identities from an external data source
    You can use the Genetec ClearID™ One Identity Synchronization Tool to update identity information from an external data source when existing ClearID identities share the same external ID.
- Synchronizing identities using LDAP
  Use the Genetec ClearID™ LDAP Synchronization Agent to synchronize Active Directory (AD) Lightweight Directory Access Protocol (LDAP) attributes into Genetec ClearID™ identity attributes. These identity attributes in ClearID can then be used to assign people to roles and automate role-based access control.
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Glossary

Configuring the One Identity Synchronization Tool

2026-02-02

Before you can synchronize an external system with Genetec ClearID™, you must first configure the Genetec ClearID™ One Identity Synchronization Tool.

Before you begin

Familiarize yourself with the One Identity attribute fields.
Verify the identities attributes values that you plan to import and synchronize.
Download a service authentication key.
Install the One Identity Synchronization Tool.
Check your license information: Part number CD-IDSYNC-SERVICE-1Y is required for One Identity Synchronization Tool import.

Important:

Make sure that the file isn't open or being edited. The tool locks the file during the synchronization process.

What you should know

This procedure is for IT or security personnel responsible for external system attributes administration.
Synchronization of external system attributes into ClearID identity attributes is INBOUND only.

CAUTION:

Any changes only made to identities in ClearID can be overwritten during the next synchronization from the external system.

Procedure

Configure your connection settings.
Configure data source settings for one of the following sources:
Configure your synchronization settings.
Click Save.

After you finish

Verify that the new attributes from the external system have been synchronized and contain the correct attributes.