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Connecting to other systems
Learn how to connect ClearID to other systems.
Synchronizing identities using One Identity
Use the Genetec ClearID™ One Identity Synchronization Tool to synchronize external system attributes into Genetec ClearID™ identity attributes. These identity attributes in ClearID can then be used to assign people to roles and automate role-based access control.
Reviewing synchronization status
To check that your identity attributes were synchronized into Genetec ClearID™ correctly, you can review the synchronization status in the Genetec ClearID™ One Identity Synchronization Tool or the ClearID web portal.

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Connecting to other systems
Learn how to connect ClearID to other systems.
- Authenticating your connection
  Before you can connect with Genetec ClearID™ to synchronize data or issue API commands, you must first authenticate your applications (or API environment) so that your applications or API can communicate with ClearID.
- Setting up data synchronization
  Setting up data synchronization in Genetec ClearID™ involves learning some concepts, configuring the synchronization solution for your identity data, and the webhook integration options that are relevant for your organization.
- Synchronizing identities using an API
  Use the Genetec ClearID™ API to code your own solutions to automate various functions in ClearID. The primary use for the REST API is synchronizing identities, however many other scenarios are also possible.
- Synchronizing identities using the SCIM integration
  To synchronize external system attributes from a supported identity provider into Genetec ClearID™ identity attributes, you can use the System for Cross-domain Identity Management (SCIM) integration. These identity attributes can then be used in ClearID to assign people to roles and automate role-based access control.
- Synchronizing identities using One Identity
  Use the Genetec ClearID™ One Identity Synchronization Tool to synchronize external system attributes into Genetec ClearID™ identity attributes. These identity attributes in ClearID can then be used to assign people to roles and automate role-based access control.
  - About the One Identity Synchronization Tool
    The Genetec ClearID™ One Identity Synchronization Tool is a Windows service that you can use to import identities information from an external system into Genetec ClearID™.
  - About One Identity Synchronization Tool attribute fields
    When you synchronize an external system with Genetec ClearID™ using the Genetec ClearID™ One Identity Synchronization Tool, your external system attributes are synchronized (imported) into ClearID identity attributes using the field mappings in the One Identity Synchronization Tool.
  - About the Azure web app
    The Azure web app is a web application that is used to connect Genetec ClearID™ One Identity Synchronization Tool to the Azure AD data so that the Active Directory user information can be accessed and synchronized.
  - Installing the One Identity Synchronization Tool
    Before you can import identities information from an external system into Genetec ClearID™, you must first install the Genetec ClearID™ One Identity Synchronization Tool.
  - Configuring the One Identity Synchronization Tool
    Before you can synchronize an external system with Genetec ClearID™, you must first configure the Genetec ClearID™ One Identity Synchronization Tool.
  - Reviewing synchronization status
    To check that your identity attributes were synchronized into Genetec ClearID™ correctly, you can review the synchronization status in the Genetec ClearID™ One Identity Synchronization Tool or the ClearID web portal.
  - About One Identity Synchronization Tool logs
    The Genetec ClearID™ One Identity Synchronization Tool includes logs that can be used for troubleshooting. The logs can be used to check the status of the configuration tool, the windows service, or review synchronization activities.
  - Viewing One Identity Synchronization Tool logs
    You can use the Genetec ClearID™ One Identity Synchronization Tool logs to check the status of the configuration tool, the windows service, or review synchronization activities.
  - Updating existing identities from an external data source
    When users that have already been created have the same external ID as existing users, you can use Genetec ClearID™ One Identity Synchronization Tool to update the existing identities information from an external data source.
- Synchronizing identities using LDAP
  Use the Genetec ClearID™ LDAP Synchronization Agent to synchronize Active Directory (AD) Lightweight Directory Access Protocol (LDAP) attributes into Genetec ClearID™ identity attributes. These identity attributes in ClearID can then be used to assign people to roles and automate role-based access control.
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Glossary

Reviewing synchronization status

2023-07-10

To check that your identity attributes were synchronized into Genetec ClearID™ correctly, you can review the synchronization status in the Genetec ClearID™ One Identity Synchronization Tool or the ClearID web portal.

Before you begin

Configure the One Identity Synchronization Tool.
Perform a manual or automatic synchronization using the One Identity Synchronization Tool.

Procedure

To review your attribute synchronization status in the One Identity Configuration Tool:

In the One Identity Synchronization Tool connection section, check your synchronization status.
Next sync
Displays information about the next synchronization.
- If a date is displayed 06/16/2020 23:00:00, this date indicates the Fixed or Cron schedule interval when the next synchronization is scheduled to occur.
- If Manual synchronization is displayed, the synchronization must be performed manually.
Last sync

Displays information about the last synchronization.

Show details

Click Show details, to check the status of synchronization for Identities and Identity pictures.
Note: If there is an issue with any of the synchronizations, a Failed message is displayed next to the failing synchronization.
(Optional) Review summary logs.
1. Click then click Open logs folder.
2. Review CSV-formatted Summary logs to identity any issues that might occur during synchronization.
3. Read the overview Recap.txt file for a quick synchronization overview.
  
  Note: The summary log files are saved in C:\ProgramData\Genetec\OneIdentity\Logs\Summary.

To review your attributes synchronization status in the ClearID web portal:

In the ClearID web portal, check to verify that the new attributes from the external system have been synchronized and contain the correct attributes.
1. Click Organization > Identities and verify that your synchronized identity data is correct.