Before visitors can use the self-service kiosk to check in or check out, you must add
the Genetec ClearID™ Self-Service Kiosk iPad device to Genetec ClearID™. Then you can register
and activate the device in the ClearID Self-Service Kiosk mobile app.
Before you begin
Wi-Fi must be enabled on the self-service kiosk device before activating the
device.
What you should know
Only a site administrator can generate a device
activation code in ClearID.
You can only activate and associate a ClearID Self-Service Kiosk with one site at a
time.
The ClearID Self-Service Kiosk iPad must be on the same Wi-Fi network as the label
printer.
Procedure
In ClearID,
click
Organization and
select your site.
On the site page,
click Devices.
Click
Add device to define your ClearID
Self-Service Kiosk
in
ClearID.
In the Add
device dialog, enter a name
and click
Add.
Tip: Consider including the associated site or area in the name to help
you easily identify your kiosk in the future.
Activate your kiosk in ClearID:
In the devices list, find your
kiosk and then in
the
Status field,
click Generate activation code.
Make a note of the activation code for later use.
(Optional) Copy to clipboard.
Tip: Use Copy to clipboard when the person who
registers the ClearID Self-Service Kiosk device in the ClearID portal is different
to the person who activates the self-service kiosk. Once the code is in the
clipboard, it can be emailed to the person who activates the kiosk.
Click OK.
In the ClearID Self-Service Kiosk mobile app,
enter
your device activation code and tap
Register.
Your self-service kiosk is now activated in ClearID and ready for use.