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Connecting to other systems
Learn how to connect ClearID to other systems.
Synchronizing identities using Microsoft Entra ID
To synchronize external system attributes into Genetec ClearID™ identity attributes, you can use the web portal's integrated Microsoft Entra ID synchronization.

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Connecting to other systems
Learn how to connect ClearID to other systems.
- Authenticating your connection
  Before your applications can communicate with Genetec ClearID™, to synchronize data or issue API commands, they must be authenticated.
- Setting up data synchronization
  Setting up data synchronization in Genetec ClearID™ involves learning some concepts, configuring the synchronization solution for your identity data, and the webhook integration options that are relevant for your organization.
- Synchronizing identities using Microsoft Entra ID
  To synchronize external system attributes into Genetec ClearID™ identity attributes, you can use the web portal's integrated Microsoft Entra ID synchronization.
  - About Microsoft Entra ID synchronization
    Microsoft Entra ID is a multi-tenant cloud-based directory and identity management service that combines core directory services, application access management, and identity protection. The Azure web app is used to connect Genetec ClearID™ to Microsoft Entra ID so that user information can be accessed and synchronized.
  - About Microsoft Entra ID attribute fields (Native Entra ID)
    When you synchronize an external system with Genetec ClearID™ using Microsoft Entra ID, identity attributes are imported based on field mappings. These mappings define how data from your external system is applied to corresponding fields in ClearID.
  - Configuring identity synchronization using Microsoft Entra ID
    Before you can synchronize identities between Microsoft Entra ID and Genetec ClearID™, you must first configure identity synchronization in the ClearID portal.
  - Viewing Microsoft Entra ID synchronization logs
    You can consult the Microsoft Entra ID synchronization logs to review all synchronization-related activities for auditing or troubleshooting purposes.
- Synchronizing identities using Cloud CSV
  To synchronize attributes from CSV files into Genetec ClearID™ identity attributes, you can use the web portal's Cloud CSV synchronization.
- Synchronizing identities using an API
  Use the Genetec ClearID™ API to code your own solutions to automate various functions in ClearID. The primary use for the REST API is synchronizing identities, however many other scenarios are also possible.
- Synchronizing identities using the SCIM integration
  To synchronize external system attributes from a supported identity provider into Genetec ClearID™ identity attributes, you can use the System for Cross-domain Identity Management (SCIM) integration. These identity attributes can then be used in ClearID to assign people to roles and automate role-based access control.
- Synchronizing identities using One Identity
  Use the Genetec ClearID™ One Identity Synchronization Tool to synchronize external system attributes into Genetec ClearID™ identity attributes. These identity attributes in ClearID can then be used to assign people to roles and automate role-based access control.
- Synchronizing identities using LDAP
  Use the Genetec ClearID™ LDAP Synchronization Agent to synchronize Active Directory (AD) Lightweight Directory Access Protocol (LDAP) attributes into Genetec ClearID™ identity attributes. These identity attributes in ClearID can then be used to assign people to roles and automate role-based access control.
Visitor management devices
Learn about the ClearID Self-Service Kiosk mobile app that simplifies visitor management and check-in.
Troubleshooting
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Glossary

Synchronizing identities using Microsoft Entra ID

2026-02-16

To synchronize external system attributes into Genetec ClearID™ identity attributes, you can use the web portal's integrated Microsoft Entra ID synchronization.

What you should know

This procedure is intended for ClearID Account administrators and IT or security personnel who manage external system attributes.

Synchronizing identities using Microsoft Entra ID

What you should know

Procedure