Viewing a visitors report

Site owners and Watchlist managers can view current, upcoming, or past visits. The report results are specific to a site, and can be filtered by event requester, expected arrival, and watchlist status.

1. From the homepage, click Reports > Visitors .
2. In the Visitors report page, select whether to display times in local or UTC.
3. In the Expected arrival column, select current and upcoming visits, all past visits, or select a date option.
4. (Optional) Filter by watchlist status:

   Allowed

   Visitor cleared screening.

   Blocked

   The visitor matched the block list and was denied.

   Unblocked

   The visitor was blocked but allowed by a manager.

   In progress

   Screening is still underway.

   Notified

   The visitor matched the notify list; the manager was alerted, and access was allowed.

   1. Click Blocked to open the Visitor watchlist alert dialog and allow entry.
      Only Watchlist managers can allow entry.
   2. Click the information icon next to an unblocked watchlist status for more information about who unblocked the visitor.
5. Use the remaining filters as needed:

   Site

   Filter by site name.

   Requested by

   Filter the results by requester name or email address.

6. (Optional) Click the visit to view its details.
7. (Optional) In the ​ Documents​ ​ column, click the hyperlink to download a copy of the acknowledgment document.
8. Click Download CSV and follow your browser prompts to save the file.
   By default, the file name includes the report name and download date. For example, Visitors_2026-01-14.csv.

   The contents of the CSV file can vary depending on the filters you've selected when you download the report.

9. Click to reset filters.