About visit event logs
In Genetec ClearID™, Account administrators, Site owners, requesters, and hosts can use visit event logs to audit events and identify absentees. These logs show detailed records of operator and visitor actions on check-in devices, as well as invited guests who didn’t check in.
- Kiosk actions log
- Absent attendees list
Kiosk actions log
The kiosk actions log contains information about actions performed at activated Self-Service Kiosk iPads and Mobile Operator Check-In iPhones during a visit event. Each time a device scans a visitor's QR code or a visitor checks into the visit event, an entry is entered in the log.
- Timestamp
- The time and date when the kiosk action was performed.
- Action type
- The type of kiosk action performed at a Self-Service Kiosk or with a Mobile Operator Check-In device. This column contains Scan when a device scans a QR code, and CheckIn when the visitor check-in process is complete.
- Visit event ID
- The identification number assigned to the visit event in the ClearID portal.
- Visitor ID
- The identification number assigned to the visitor associated with the visit event in the ClearID portal.
- Visitor email
- The email of the visitor associated with the visit event.
- Registration code
- The visitor QR code value associated with the visit event.
- Device object ID
- The identification number assigned to the device that performed the scan or check-in during the visit event.
Absent attendees list
The absent attendees list contains information about visitors who were invited to the event but didn't check in. The list can be used to identify absent attendees, allowing hosts to follow up as needed.
- Visitor email
- The email of the visitor flagged as an absent attendee.
- Visit event name
- The name assigned to the visit event.
- Visitor ID
- The identification number assigned to the visitor in the ClearID portal.
- Visit event ID
- The identification number assigned to the visit event in the ClearID portal.