Adding visit events to your calendar

2025-08-07Last updated

Hosts and visitors can keep track of events and simplify the check-in process by adding visits to their calendars. To add a Genetec ClearID™ visit event to your calendar, open the visit confirmation email and download the attached ICS file.

Before you begin

Create a visit event.

What you should know

When a visit event is created, both the host and the visitors receive a confirmation email with the details of the event. The confirmation email also includes an ICS file that you can use to add the event to your digital calendar.

Procedure

  1. Open the visit confirmation email.
  2. Download the attached CSV file.
    The ICS files from visit event confirmation emails received by the host (left) and the visitor (right).
    Note:
    Both ICS files contain the details of the visit. The visitor's copy also includes a QR code, allowing them to check in to the event directly from their calendar.
  3. Follow the instructions in your chosen digital calendar to add the visit event.
You can now view the visit event and its details in your calendar.
A ClearID visit event added to a calendar.