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Account configuration
Learn how to configure and customize the ClearID portal.
Configuring personal language preferences
To change the language of the web portal and the email and SMS notifications that you receive from Genetec ClearID™, configure your personal language preferences.

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Account configuration
Learn how to configure and customize the ClearID portal.
- Setting expiration policies for requests
  Account administrators can set expiration policies to remove pending role, access, visit, and identity requests and ensure that only relevant requests remain in the Genetec ClearID™ system.
- Customizing portal branding
  As an account administrator, you can customize the Genetec ClearID™ portal logo and accent color to align with your company's branding.
- Adding custom links
  As an Account administrator, you can add custom links to Genetec ClearID™, directing portal users to your company's support resources and pages.
- Configuring personal language preferences
  To change the language of the web portal and the email and SMS notifications that you receive from Genetec ClearID™, configure your personal language preferences.
- Configuring the default portal language (culture) for identities
  To configure the default language of the Genetec ClearID™ portal, Account administrators can set a culture for each identity in the organization.
- Configuring the site-level notification language
  To configure the language for notifications sent by Genetec ClearID™, Account administrators and Site owners can configure the site notification language.
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Glossary

Configuring personal language preferences

2026-03-30

To change the language of the web portal and the email and SMS notifications that you receive from Genetec ClearID™, configure your personal language preferences.

What you should know

Your personal language preferences override the portal language (culture) set by your Account administrator.

Procedure

From the homepage, click your name, then click My profile.
Click Preferences.
In the Language section, select a language from the list.
The language you select is applied to the ClearID portal and the notifications you receive.
Only supported web portal languages are available. For more information, see Supported languages.
Click Save.