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Managing visitor watchlists
Learn how to manage visitor access using watchlists.
Adding watchlists
To screen visitors at the person or company level, Watchlist managers and Account administrators can add watchlists that notify managers or automatically block visitors at the site or global level.
Exporting watchlist entries to a file
To back up data or perform bulk editing in an external spreadsheet, Watchlist managers can export watchlist entries to a CSV file in Genetec ClearID™.

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Managing visitor watchlists
Learn how to manage visitor access using watchlists.
- About watchlists
  In Genetec ClearID™, watchlists screen visitors by name or company details. They can block or notify at site or global level, and are managed by watchlist managers.
- Adding watchlist managers
  In Genetec ClearID™, a watchlist manager is responsible for creating and maintaining watchlists. They can add individuals or companies, configure site-level or global watchlists, and update existing settings. Before you can add or modify watchlists, you must first assign watchlist managers.
- Adding watchlists
  To screen visitors at the person or company level, Watchlist managers and Account administrators can add watchlists that notify managers or automatically block visitors at the site or global level.
  - Adding individuals to a watchlist
    To automatically screen visitors upon arrival and either block their entry or trigger manager notifications, Watchlist managers can add individuals to a watchlist in Genetec ClearID™.
  - Adding companies to a watchlist
    To automatically screen visitors at an organizational level and either block their entry or trigger manager notifications, Watchlist managers can add companies to a watchlist in Genetec ClearID™.
  - Importing watchlist entries from a file
    To speed up your watchlist configuration and setup, you can import your watchlist entries from a CSV file. You can also download a sample CSV file to prepare your watchlist entries file in the correct format.
  - Exporting watchlist entries to a file
    To back up data or perform bulk editing in an external spreadsheet, Watchlist managers can export watchlist entries to a CSV file in Genetec ClearID™.
  - Testing watchlist entries
    To test new watchlist entries, you can enter the details of a person of interest or a company of interest to verify if there is a screening match.
  - Deleting watchlist entries
    To remove obsolete or unneeded records from the system, Watchlist managers can delete individual or company watchlist entries in Genetec ClearID™.
- Modifying watchlists
  To update a watchlist's behavior, status, or basic details, Watchlist managers and Account administrators can modify watchlists in Genetec ClearID™.
- Deleting watchlists
  To remove unneeded lists or switch a list's scope from site-specific to global, Watchlist managers and Account administrators can delete watchlists in Genetec ClearID™.
- Screening visitors manually
  To proactively check for watchlist matches, test new lists, or validate new hires, Watchlist managers and Account administrators can manually screen visitors in Genetec ClearID™.
- Unblocking visitors blocked by a watchlist
  To resolve false positive matches and allow entry for legitimate guests, Watchlist managers and Account administrators can unblock visitors blocked by a watchlist in Genetec ClearID™.
Role-based access control
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Connecting to other systems
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Visitor management devices
Learn about the ClearID Self-Service Kiosk mobile app that simplifies visitor management and check-in.
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Glossary

Exporting watchlist entries to a file

2026-05-06

To back up data or perform bulk editing in an external spreadsheet, Watchlist managers can export watchlist entries to a CSV file in Genetec ClearID™.

What you should know

Only a Watchlist manager can export watchlist entries.

Procedure

Click Organization > Watchlists .
Select a watchlist.
Click and select Export to file.

The file is exported as a CSV to your browser’s default download location and is named after your watchlist.
Follow your browser prompts to complete the download.