Adding watchlists
2023-10-10Last updated
Add individuals watchlists or companies watchlists so that you can screen visitors at an individual level or company level and automatically perform block or notify actions at a site or global level as specified in the watchlist configuration.
Before you begin
What you should know
- Any watchlist manager or account administrator can modify or delete any watchlist that is configured as a global watchlist.
Procedure
- Click Organization > Watchlists .
-
Click Add watchlist.
- At the top of the new watchlist, click the Enabled slider to enable or disable the watchlist.
-
In the Type field, select a watchlist type. From the list select
either Individuals or Companies:
- Individuals
An
Individuals watchlist is used to monitor visitor check-ins for
persons of interest listed in a watchlist and then take action as specified in the
watchlist configuration. For example, you might create an individuals watchlist to
automatically block visitors listed in a watchlist and notify watchlist managers. For other
situations, you might only notify watchlist managers. You might also create an individuals
watchlist to notify all watchlist managers when VIPs check-in at your site.- Companies
A Companies watchlist is used to monitor visitor
check-ins for companies of interest listed in a watchlist and then take action as
specified in the watchlist configuration. For example, you might create a companies
watchlist to automatically block access for people with a Company
name, company domain, or email address domain that matches specific companies of interest
listed in this watchlist.
-
Enter a Name for the watchlist.
The name of a watchlist can be changed at any time to suit your needs.Tip:Consider using a discreet name where applicable to avoid divulging sensitive information about why someone might be blocked or on a list when the notification is sent to people.
- Enter a Description for the watchlist.
-
In the Watchlist behavior section, select one of the
following:
- Notify watchlist managers
- Automatically block visitors listed in a watchlist and notify watchlist managers
-
In the Watchlist settings section, choose whether you want a
global watchlist or a site-specific watchlist.
- To apply the watchlist to all sites in your system, select Global watchlist that applies to all sites in your system.
- To apply the watchlist to one or more specific sites, clear the Global watchlist that applies to all sites in your system check box.
- If you chose to apply your watchlist at a site-level, add your sites and press enter.
-
Repeat at necessary.
Note:The Watchlist entry permissions section is disabled if the Global watchlist that applies to all sites in your system check box is selected.
-
If you have Watchlist entry permissions activated for your
account, in the Watchlist entry permissions section, select one of
the following:
- All watchlist managers can modify or delete watchlist entries.
- Assign a watchlist entry permission for each watchlist entry
- All watchlist managers can modify or delete watchlist entries
- Specifies that watchlist entries can only be modified or deleted by all watchlist managers for the specified sites.
- Assign a watchlist entry permission for each watchlist entry
- Specifies that watchlist entry permissions are assigned at a more granular site level in each watchlist entry. This means that only watchlist managers for the site can modify or delete entries.
Figure 1. Example 1: Individuals block watchlist - configured as a global watchlist to automatically block visitors and notify watchlist managers.
Figure 2. Example 2: Companies notify watchlist - configured as a site-specific watchlist to notify watchlist managers when visitors are from a competitors company.
- Click Save.