2026-05-22Last updated
To synchronize custom credential formats across multiple Synergis™ systems, an Account
administrator must configure custom credential format mappings in the Genetec ClearID™
portal.
Procedure
-
In ClearID, click .
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Ensure one of the following credential synchronization modes is selected:
- Use a specific access control system as the source of credential
synchronization
- Use the system associated with the primary site of the identity as the source of
credential synchronization
-
Select which supported credential types and formats to synchronize from the
Credential types and formats section.
-
To map custom credentials, click Add custom format.
-
Enter a name for the mapping.
-
Define your system mappings:
-
Select your primary system from the System list.
-
Select your custom credential format from the Format name
list.
-
Click Add system mapping.
-
Select your secondary system from the System list.
-
Select your custom credential format from the Format name
list.
You must select the same custom card format for both the primary and secondary
systems.
-
Click Save.