Adding custom card formats in Config Tool
2026-05-22Last updated
To synchronize custom credential formats across multiple Synergis™ systems, an Account administrator must add the custom credential formats to Config Tool before mapping them in the Genetec ClearID™ portal.
What you should know
- Custom card formats must be available on both your primary and secondary Security Center systems for ClearID synchronization to work.
- ClearID only supports Wiegand card formats for custom credentials.
Procedure
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Access Config Tool on your primary Security Center system.
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Access Config Tool on your secondary Security Center system.
- Click .
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