Customizing help menu links

As an Account administrator, you can customize the Genetec ClearID™ Help menu links, directing portal users to your company's support resources and pages.

1. In the ClearID web portal, click Administration > Account configuration .
2. In the Override default hyperlinks section, modify the default Help menu links.
   Note: You can't override the About link.

   

   1. Select the Help menu item you want to modify.
   2. Type the URL you want the user to be directed to under the selected header.

      

   3. Click Save.

      

3. (Optional) In the Additional help menu hyperlinks subsection, add more links to the menu.
   1. Click Add hyperlink to add a new menu item.
   2. In the Name field, type a name for your new menu item.
   3. In the URL field, type the URL for the new menu item.

      

   4. Click Save.
      The new link is added to the menu below the default portal links.

      

4. (Optional) Use the icons beside each link to reset, hide, or view menu items.
   • Click Revert to default () to revert the customized link to the portal default.
   • Click Hide () to hide the link from the menu.
   • Click Show() to show a previously hidden link.
   • Click Go to URL () to go to the linked page.
   • Click Delete () to delete the custom link.