Creating exceptions to the role membership request
approval workflow
2026-05-06Last updated
To bypass standard approval processes and auto-approve specific requesters such as
VIPs, you can create exceptions to the role membership request approval workflow in Genetec
ClearID™.
What you should know
All role membership requests must follow the steps for approval set by the chosen
request workflow.
You can create exceptions to this approval process when certain users make role
membership requests.
For example, you can automatically approve requests made by users who belong to a
VIP or Upper Management role.
You must be a Role owner, Role manager, or an Account administrator to set exceptions to
the request approval workflow for a role.
Procedure
In the Genetec ClearID™ web portal, click Organization
> Roles.
Select a role and navigate to General.
Under Request approval workflow settings, define exceptions to the
request workflow set for the role:
If the request approval workflow is set to Automatic approval,
the Request approval workflow settings section is hidden.
Supervisor of the identity that required the role
Automatically approve requests when the requester is the Supervisor of the
identity that requires the role.
Role manager of the requested role
Automatically approve requests when the requester is the Role manager of
the role.
Role owner of the requested role
Automatically approve requests when the requester is the Role owner of the
role.
An active member of any selected role
Automatically approve requests when the requester is a member of a listed
role.